Privacy Policy
1. Introduction
We are committed to protecting your privacy and handling your personal information in accordance with New Zealand’s Privacy Act 2020.
By accessing or using our website and services, you agree to the terms of this Privacy Policy.
2. Personal Information
Information that can personally identify you, such as:
- Name
- Email address
- Phone number
- Company/business name
- Job title
- Comments, messages, or support requests
This information is collected when you interact with our website (e.g., contact form submissions, newsletter sign-ups, service requests).
3. Cookies and Tracking Technologies
We use cookies and similar technologies to improve site functionality, remember preferences, and analyse site usage. You may adjust your browser settings to reject cookies, but this may affect how the website functions.
4. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and improve our website and services.
- To respond to your inquiries, support requests, or service bookings.
- To communicate updates, newsletters, or other information (with your consent).
- To personalise your experience on our website.
- To monitor and analyse usage patterns for performance improvements.
- To comply with legal requirements and protect our rights.
5. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and improve our website and services.
- To respond to your inquiries, support requests, or service bookings.
- To communicate updates, newsletters, or other information (with your consent).
- To personalise your experience on our website.
- To monitor and analyse usage patterns for performance improvements.
- To comply with legal requirements and protect our rights.
6. How We Share Your Information
- Service providers who assist with website hosting, email delivery, analytics, and other technical services.
- Professional advisers where necessary (e.g., legal or accounting).
- Law enforcement or regulatory authorities if required by law.
Law enforcement or regulatory authorities if required by law.
7. Data Security and Retention
We will retain your personal information only for as long as necessary to fulfil the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Your Rights
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Withdraw consent where consent is the basis for processing.
To exercise these rights, contact us using the details below.