Terms & Conditions

• “Company”, “We”, “Us”, “Our” refers to TopNotch IT.
• “You”, “User”, “Client” refers to any individual or business accessing our website or services.
• “Services” refers to IT support, managed services, consultancy, repairs, installations, and any related offerings.

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Disrupt or damage the website or its functionality
• Attempt unauthorised access to systems or data

We reserve the right to suspend or terminate access if misuse is detected.

• All services are provided based on the information supplied by the client.
• Service timelines and outcomes may vary depending on technical conditions.
• Any estimates or timelines provided are indicative and not guaranteed unless agreed in writing.

• Prices for services will be communicated before work begins.
• All invoices must be paid within the agreed timeframe.
• Late payments may result in service suspension or additional charges.
• Prices are subject to change without prior notice unless stated in a contract.

• Service cancellations must be requested in writing.
• Refunds, if applicable, will be assessed on a case-by-case basis depending on the service stage.
• No refunds will be issued for completed services unless required by law.

• We are not liable for any indirect, incidental, or consequential damages.
• We are not responsible for data loss, business interruption, or system failures unless caused by proven negligence.
• Our liability shall not exceed the amount paid for the specific service.

• Provide accurate and complete information.
• Ensure data backups before service delivery unless otherwise agreed.
• Maintain appropriate licences and permissions for software used.